It is our goal to ensure that our products are delivered in the most efficient and cost effective fashion.

Free Shipping is with USPS and Canada Post on 2 day delivery service.

For overseas shipments and other product shipments please contact us for rates.

FedEx is our shipping partner and takes care of our shipping arrangements, for customers requiring next day service. Free Shipping is not part of this service.

Jet Set Sam’s Responsibility: Jet Set Sam Inc. assumes responsibility for properly delivering packages to the customer address provided. We cannot however assume responsibility for delivery delays; when incorrect address information is provided by the customer; regulatory delays and for stolen packages after delivery to the address provided by the customer.

Include Delivery Dates: Please specify the required date for your gift to arrive at the recipients address. Allow two business days to process and ship your order from our facility. If there is no accompanying delivery date, we will make an attempt to reach you by either e-mail or telephone within one business day.

Smoked Seafood – Fresh Frozen: These items require refrigeration during and after delivery. To maintain the integrity and quality of all our refrigerated products, we ship via FedEx overnight service only, Monday through Thursday. These products will arrive in a semi-frozen state, cool to the touch. All of our smoked salmon and other seafood products are packaged with gel ice, and a leak free box.

Air Shipping Over Sized Gift Baskets: Some gift baskets that are oversized require an additional charge only when selecting an air shipping method such as FedEx Standard Overnight, FedEx 2-Day or FedEx Express Saver. This charge is in addition to the regular airfreight delivery charge. To inquire about this charge, simply select “Shipping Information” on the scroll bar and click on rates.

Please note FedEx like all carriers charges extra for home delivery and fuel surcharges. FedEx charges are not based on actual weight of the shipment but are based on cube measurements of the shipping box. Cube weight will be higher than actual weight of the shipment.